BPO Business Process Outsourcing

In designing our BPO Business Process Outsourcing environment MoneyIQ Canada sought to create a structure that was totally customer centric with a Customer Relationship Management (CRM) foundation at the core of the application.

We also wanted a solution that could handle any type of loan origination, loan servicing product or solution in the commercial, retail or agricultural financial product space. Many products in today's lending space are focussed on one or two specific verticals (i.e. Mortgage Origination or Mortgage Servicing) or are hindered by being unable to manage lending products or services in more than one space (i.e. retail banking space only but not agricultural or commercial).

Our focus has been to support our clients in any lending or leasing area including:

• Mortgage or Loan Origination Products
• Mortgage or Loan Servicing Solutions
• Leasing - Equipment or Vehicles
• Special Servicing - Collections and Arrears

Our ability to not be hindered by any type of financial product management solution our clients may require puts us on the cutting edge of Business Process Outsourcing Solutions in the Canadian Financial space.

Leading technology consulting firms like IDC and Gartner have long been calling on the financial services sector to get away from the disjointed application structures they currently maintain which cannot communicate with each other and migrate to a more focussed Service Oriented Architecture (SOA). At MoneyIQ our objective is clear. We will support any client lending or leasing opportunities they wish to create and maintain in the manner they desire.  The end result is that the solution conforms to the will of the client and their needs not the other way around.  Just the way it should be.

In selecting our software solution system we sought to adhere to this philosophy out of the gate. Upon review, the ARMnet Integrated Financial Product Management Solution validated their abilities to achieve this in many areas. Further reference to the benefits of a Service Oriented Architecture and Business Agile Enterprise methodologies that supports our vision can also be found directly on the Axcess Canada web site at http://www.axcesscanada.com/SOA.html.

For further information on our Business Process Outsourcing (BPO) services please do not hesitate to contact us at 1-866-578-7210 or by email at corpsales@moneyiq.ca.